Critical Contrast: Incontact (SAAS) and Cornerstone OnDemand (CSOD)

Incontact (NASDAQ: SAAS) and Cornerstone OnDemand (NASDAQ:CSOD) are both cloud computing services companies, but which is the superior business? We will compare the two companies based on the strength of their dividends, analyst recommendations, earnings, risk, profitability, valuation and institutional ownership.


This table compares Incontact and Cornerstone OnDemand’s net margins, return on equity and return on assets.

Net Margins Return on Equity Return on Assets
Incontact -10.24% -22.75% -10.27%
Cornerstone OnDemand -15.45% -173.27% -8.60%

Analyst Recommendations

This is a breakdown of recent ratings and price targets for Incontact and Cornerstone OnDemand, as reported by

Sell Ratings Hold Ratings Buy Ratings Strong Buy Ratings Rating Score
Incontact 0 0 0 0 N/A
Cornerstone OnDemand 1 5 1 0 2.00

Cornerstone OnDemand has a consensus target price of $41.00, suggesting a potential upside of 18.81%. Given Cornerstone OnDemand’s higher probable upside, analysts plainly believe Cornerstone OnDemand is more favorable than Incontact.

Insider & Institutional Ownership

93.5% of Incontact shares are owned by institutional investors. Comparatively, 91.4% of Cornerstone OnDemand shares are owned by institutional investors. 6.3% of Incontact shares are owned by company insiders. Comparatively, 12.6% of Cornerstone OnDemand shares are owned by company insiders. Strong institutional ownership is an indication that large money managers, hedge funds and endowments believe a stock will outperform the market over the long term.

Earnings & Valuation

This table compares Incontact and Cornerstone OnDemand’s gross revenue, earnings per share and valuation.

Gross Revenue Price/Sales Ratio NetIncome Earnings Per Share Price/Earnings Ratio
Incontact N/A N/A N/A ($0.32) -43.72
Cornerstone OnDemand $423.12 million 4.72 -$66.83 million ($1.25) -27.61

Incontact has higher revenue, but lower earnings than Cornerstone OnDemand. Incontact is trading at a lower price-to-earnings ratio than Cornerstone OnDemand, indicating that it is currently the more affordable of the two stocks.


Cornerstone OnDemand beats Incontact on 5 of the 9 factors compared between the two stocks.

About Incontact

inContact, Inc. (inContact) is a provider of cloud contact center software solutions. The Company provides a range of cloud contact center call routing, self-service and agent optimization solutions. The Company operates through two business segments: Software and Network connectivity. inContact’s Software segment includes the services related to the delivery of its cloud contact center software solutions. Its Network connectivity segment includes the voice and data long distance services provided to customers. It offers its products and services to its customers in approximately five vertical markets, such as customer services and sales business process outsourcers (BPOs), retail and direct response, healthcare providers, utilities, and state and local Government. It provides software, which includes Automatic call distributing, Computer telephony integration, Interactive voice response with speech recognition, Outbound dialer, Screen recording and Interactive reporting tool.

About Cornerstone OnDemand

Cornerstone OnDemand, Inc. is a cloud computing company. The Company provides learning and human capital management software, delivered as Software-as-a-Service (SaaS). Its human capital management platform combines the talent management solutions with analytics and human resources (HR) administration solutions to enable organizations to manage the employee lifecycle. Its enterprise human capital management platform consists of four product suites: its Recruiting suite, which helps organizations to source and attract candidates, assess and select applicants, onboard new hires and manage the entire recruiting process; its Learning suite, which enables clients to manage training and development programs; its Performance suite, which provides tools to manage goal setting, performance reviews, compensation management and succession planning, and HR Administration suite, which supports employee records administration, workforce planning and compliance reporting.

Receive News & Ratings for Incontact Inc Daily - Enter your email address below to receive a concise daily summary of the latest news and analysts' ratings for Incontact Inc and related companies with's FREE daily email newsletter.

Leave a Reply